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Your Dultex Guarantee

What does the 20 Year Guarantee cover?

The Dultex Home Improvements 20 Year Guarantee is to solely cover work carried out by contractors of Dultex Home Improvements on the property address as written.

Your guarantee covers the following:

  • Fading
  • Sinking
  • Cracking
  • Loose Stones

What is NOT covered:

  • Sinkages due to the use of vehicles exceeding the weight limit of 3.5 tonnes
  • Loose stones due to ‘dry steering’ – steering a vehicle’s wheels on the spot while not moving
  • Chemical spillages – fuels, chemical waste, oils and other corrosive substances

 

Ensuring Your 20 Year Guarantee Remains Valid

Your 20 Year Guarantee on work listed above remains valid subject to the property owner following our Maintenance Guide:

  1. Use weedkiller once a year to prevent weeds.
  2. Surfaces must be washed once a year to prevent dirt, dust and a build-up of grime.
  3. Any spillages must be washed straight away.

Important

Any signs of fading, sinking, cracking, loose stones or other damage to work carried out by Dultex Home Improvements MUST be reported within 7 days.

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